:root{--bg:#f4f6fb;--card:#fff;--ink:#1c2434;--mut:#6b7689;--line:#e3e8f0;--pri:#2457e6;--pri2:#1b44b8;--side:#101827;--ok:#12805c;--warn:#b86e00;--bad:#c62828}
*{box-sizing:border-box}body{margin:0;font:14px/1.45 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;background:var(--bg);color:var(--ink)}
a{color:var(--pri);text-decoration:none}
#side{position:fixed;inset:0 auto 0 0;width:220px;background:var(--side);color:#cfd6e4;overflow:auto;z-index:30;transition:transform .2s}
#side .brand{padding:18px 16px;font-weight:700;color:#fff;font-size:16px;letter-spacing:.3px;border-bottom:1px solid #1f2a3d}
#side nav a{display:flex;align-items:center;gap:10px;padding:10px 16px;color:#cfd6e4;border-left:3px solid transparent}
#side nav a:hover{background:#17223a}#side nav a.on{background:#1b2a4a;border-left-color:#5b8cff;color:#fff}
#side .ic{width:18px;text-align:center;opacity:.9}.badge-n{background:#e53935;color:#fff;border-radius:10px;padding:0 7px;font-size:11px;margin-left:auto}
#main{margin-left:220px;min-height:100vh}
.top{display:flex;align-items:center;gap:12px;padding:12px 22px;background:#fff;border-bottom:1px solid var(--line);position:sticky;top:0;z-index:20}
.top h1{font-size:18px;margin:0;flex:1}.who{display:flex;align-items:center;gap:10px}#burger{display:none;border:0;background:none;font-size:22px}
main{padding:20px 22px;max-width:1500px}main.solo{max-width:420px;margin:8vh auto}
.card{background:var(--card);border:1px solid var(--line);border-radius:10px;padding:16px;margin-bottom:16px;box-shadow:0 1px 2px rgba(16,24,39,.04)}
.card h3{margin:0 0 12px;font-size:15px}.grid{display:grid;gap:14px}.g2{grid-template-columns:repeat(2,1fr)}.g3{grid-template-columns:repeat(3,1fr)}.g4{grid-template-columns:repeat(4,1fr)}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:16px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:10px;padding:14px}.kpi .v{font-size:26px;font-weight:700}.kpi .l{color:var(--mut);font-size:12px;text-transform:uppercase;letter-spacing:.4px}.kpi .s{font-size:12px;color:var(--mut)}
table{width:100%;border-collapse:collapse;background:#fff}th,td{padding:8px 10px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top}
th{font-size:12px;text-transform:uppercase;letter-spacing:.4px;color:var(--mut);background:#f8fafd;white-space:nowrap}tr:hover td{background:#fafcff}
.tw{overflow-x:auto;border:1px solid var(--line);border-radius:10px;background:#fff}.tw table{border:0}.num{text-align:right;font-variant-numeric:tabular-nums}
.btn{display:inline-block;padding:8px 14px;border-radius:8px;border:1px solid var(--pri);background:var(--pri);color:#fff;cursor:pointer;font:inherit}
.btn:hover{background:var(--pri2)}.btn.sm{padding:4px 10px;font-size:12px}.btn.ghost{background:#fff;color:var(--pri)}.btn.ghost:hover{background:#eef3ff}
.btn.red{background:var(--bad);border-color:var(--bad)}.btn.green{background:var(--ok);border-color:var(--ok)}
input,select,textarea{font:inherit;padding:8px 10px;border:1px solid #cfd6e4;border-radius:8px;background:#fff;max-width:100%}textarea{width:100%;min-height:110px}
input[type=checkbox]{width:auto}label{display:block;font-size:12px;color:var(--mut);margin-bottom:3px}.f{margin-bottom:12px}.f input:not([type=checkbox]),.f select{width:100%}
.filters{display:flex;flex-wrap:wrap;gap:10px;align-items:end;margin-bottom:14px}.filters>div{min-width:120px}.row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.alert{padding:10px 14px;border-radius:8px;margin-bottom:14px}.alert.ok{background:#e7f6ef;color:#0d6b4c}.alert.err{background:#fdeaea;color:#a02020}.alert.warn{background:#fff4e0;color:#8a5200}
.pill{display:inline-block;padding:1px 8px;border-radius:10px;font-size:11px;background:#eef1f7;color:#44506a}
.r-superadmin{background:#fde2e2;color:#a02020}.r-admin{background:#ffe9d1;color:#9a5200}.r-brand_manager{background:#fff3c4;color:#7a6200}.r-leader{background:#dcf5e3;color:#1b6b3a}.r-agent{background:#dbe9ff;color:#1c4fb0}
.st-new{background:#eef1f7}.st-retry{background:#fff3c4;color:#7a6200}.st-followup{background:#e2dcff;color:#4b36b5}.st-done{background:#dcf5e3;color:#1b6b3a}.st-closed{background:#fde2e2;color:#a02020}
.bar{position:relative;background:#e9eef7;border-radius:6px;height:20px;min-width:110px;overflow:hidden}.bar i{display:block;height:100%;background:#5b8cff}.bar span{position:absolute;inset:0;text-align:center;font-size:12px;line-height:20px;color:#14213d}
.mut{color:var(--mut)}.tabs{display:flex;gap:6px;margin-bottom:14px;flex-wrap:wrap}.tabs a{padding:6px 14px;border-radius:20px;background:#fff;border:1px solid var(--line);color:var(--ink)}.tabs a.on{background:var(--pri);color:#fff;border-color:var(--pri)}
.pager{display:flex;gap:12px;align-items:center;margin:12px 0}.live{font-size:12px;color:var(--mut)}.live i{display:inline-block;width:8px;height:8px;border-radius:50%;background:#2ecc71;margin-right:5px}
#toasts{position:fixed;right:16px;top:70px;z-index:99;display:flex;flex-direction:column;gap:10px;width:340px;max-width:calc(100vw - 32px)}
.toast{background:#fff;border-left:5px solid #e53935;box-shadow:0 8px 24px rgba(0,0,0,.18);border-radius:8px;padding:12px 14px;animation:in .25s}.toast b{display:block;margin-bottom:3px}.toast small{color:var(--mut)}
@keyframes in{from{transform:translateX(30px);opacity:0}to{transform:none;opacity:1}}
.script{white-space:pre-wrap;background:#f8fafd;border:1px solid var(--line);border-radius:8px;padding:12px}
.login{background:#fff;border-radius:14px;padding:28px;border:1px solid var(--line);box-shadow:0 10px 30px rgba(16,24,39,.08)}.login h2{margin:0 0 4px}
.perm td,.perm th{text-align:center}.perm td:first-child,.perm th:first-child{text-align:left}
@media(max-width:900px){#side{transform:translateX(-100%)}#side.open{transform:none}#main{margin-left:0}#burger{display:block}.g2,.g3,.g4{grid-template-columns:1fr}main{padding:14px}.who a:first-child{display:none}}

#side nav hr.msep{border:0;border-top:1px solid #26334f;margin:8px 14px}